Privacy Policy

Last Updated: 04-11-2025

DSN Mobility Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our transportation services.

By accessing our services, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

We may collect the following personal information when you contact us, book a ride, or submit forms:

• Full Name
• Phone Number
• Email Address
• Pickup & Drop-off Address
• Medical or Mobility Needs (optional & only for service purpose)
• Preferred Appointment Date & Time

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Device & Browser Information
• Pages Viewed
• Time Spent on Website
• Cookies & Tracking Data

How We Use Your Information

We use the collected information to:

• Schedule and manage transportation services
• Contact you regarding bookings or inquiries
• Improve our website and customer experience
• Respond to customer service requests
• Send confirmations and service updates
• Ensure customer safety & record ride details

We do not sell, rent, or share your information with third-party marketers.

Data Sharing

We may share your information only with:

• Internal staff who manage bookings
• Google services (for forms & tracking, if used)
• Service partners (only if assisting in your transportation, and with your knowledge)
• Legal authorities if required by law

All shared data is handled confidentially.

Cookies & Tracking

We may use cookies, analytics, and tracking tools such as:

• Google Analytics
• Browser cookies for session preference

Cookies help us improve our website and user experience.
You can disable cookies in your browser settings at any time.

Data Storage & Security

We take reasonable security measures to protect your data, including:

• Secure email systems
• Encrypted form submissions where available
• Restricted internal access

However, no system is 100% secure. By using our services, you acknowledge this risk.

HIPAA & Medical Information

We do not store or access medical records.
Any medical-related information collected is strictly used for safe non-emergency transportation purposes.

We respect all privacy standards related to healthcare transport information.

User Rights

You may request to:

• Access your personal data
• Correct or update your information
• Request deletion (where legally allowed)
• Withdraw consent for communication

To request changes, contact us at:
📧 dsnmobilitysolutions@gmail.com

Children’s Privacy

Our services are intended for adults and individuals requiring transportation assistance.
We do not knowingly collect information from children under 13.

External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions regarding our Privacy Policy, contact us:

📧 Email: dsnmobilitysolutions@gmail.com